“I am deeply grateful for the exceptional care I received from the honorable Dr. Hong and his team during the removal of a cancerous growth on my upper lip.”
Cheryl’s journey began outside of the GTA where she had always relied on visits to her local family physician for medical needs. But when her dental hygienist identified a concerning lesion during a routine check-up, Cheryl couldn’t ignore the urgency of the situation. She immediately scheduled an appointment with her family physician and was referred to GetSkinHelp.
Given her family history—her mother had passed away from ovarian cancer and her sister had been diagnosed with lymphoma – Cheryl knew the potential implications of this discovery were far too serious to dismiss. Her instincts told her this was something that required immediate attention, even if it meant a long journey ahead.
From the first contact with GetSkinHelp’s – Dr. Hong, Cheryl’s experience was handled with care and efficiency. The staff was accommodating, offering timely appointments and being flexible with her travel from another community. This thoughtful approach immediately put her at ease.
At the clinic, despite the busy environment, Cheryl was warmly welcomed and promptly taken into a surgical room for the procedure. She felt complete trust in Dr. Hong and his team. The professionalism was clear, but what truly stood out was the genuine kindness shown by everyone involved.
“Throughout the process, I was treated with compassion and respect, which made all the difference during a stressful time” claimed Cheryl.
After the procedure, Cheryl returned home and was checked by a few visiting nursing friends, who praised the quality of the sutures and alignment of her lip. They reassured her that they didn’t expect any scarring once the sutures were removed, and they were right. The healing process went smoothly, and the results were remarkable.
Cheryl’s dental hygienist had photographed the lesion before and after the procedure to document her healing. The hygienist was thrilled to hear about Cheryl’s positive outcome and impressed by the high standard of care she received by Dr. Hong and staff.
Reflecting on the experience, Cheryl feels incredibly fortunate to have had access to such high-quality healthcare. The expertise, professionalism, and kindness of Dr. Hong and his team provided not only the successful removal of the growth but also the peace of mind Cheryl needed, especially given her family’s medical history.
Cheryl is deeply thankful for the exceptional care and compassion she received. Dr. Hong and his team made a challenging process much easier, and for that, she will be forever grateful.
If you live far from specialist medical care and need to see a doctor right away, don’t hesitate to have your family physician refer you to GetSkinHelp for timely and expert care.
