Our Story

Pandemic Beginnings
GetSkinHelp found its footing amid the Spring 2020 lockdown, when Dr. Colin Hong saw a surge in people coming in for skin cancer. Teaming up with entrepreneur, Keith Loo, the two began planning how to help patients right from their own homes.
From there, what started simply as an online skin cancer screening tool, has quickly amassed to become a company that covers a variety of skin conditions.
Connecting patients to doctors
One of the main issues in Canadian healthcare is the difficulty in finding a doctor and the long wait times to make an appointment. Tackling this issue, Dr. Hong and Keith created GetSkinHelp as a way for patients to easily access doctors without the frustrations of traditional healthcare avenues.
We aim to make finding physicians a quick and smooth process. All accessible from the comfort of your own home.


We’ll take care of you, So you don’t have to
We understand the struggle of extreme wait times when it comes to finding a physician or dermatologist and don’t want the same for you. Our goal is to provide you with the answers and solutions you need to keep your skin healthy. We’ll be with you every step of the way.
We’re here to get you the help you need quickly and reliably!
“I highly recommend Get Skin Help. It is so easy to use, and helping to stop the long wait times for Canadians! I am forever grateful.”
– Belinda Brown (GetSkinHelp Patient)
Reviews
What patients have to say
Anne S2025-07-07Trustindex verifies that the original source of the review is Google. The lady who answers the phone super nice and accommodating. The Doctor is very knowledgeable and nice and helpful. Great virtual clinic for skin care…will go back if necessary alan man2025-06-26Trustindex verifies that the original source of the review is Google. Dr. Collin Hong taking care of my Finger which I cut myself into two pieces. I never expect i will be save my finger. He give me strength in verbally and he did good treatment aswell. Thank you Dr. Collin Hong and Team. Brenda Fournier2025-06-23Trustindex verifies that the original source of the review is Google. Great appointment! The doctor was very professional and caring! Expeditionsolo Luke2025-06-09Trustindex verifies that the original source of the review is Google. 5 star experience! Staff was friendly and helpful. Doctors are on point here. Looking forward to the next appointment! Very clean and comfortable clinic 🙏 Gabrielle Charles2025-06-03Trustindex verifies that the original source of the review is Google. They listen and they're attentive A2025-05-29Trustindex verifies that the original source of the review is Google. Clean and friendly atmosphere The staff are kind and helpful L. Heede2025-05-26Trustindex verifies that the original source of the review is Google. Spoke with Dr. Naidoo about my skin concern. Sent photos in advance of my appointment for her to evaluate. She explained clearly the name of my skin condition and I was relieved to learn that it was benign and often hereditary. Dr. Naidoo then explained how it could be easily treated by a doctor. She has a very gentle manner.