What is GetSkinHelp?

GetSkinHelp is a virtual health clinic that allows people to connect with physician online much more quickly than traditional ways.

On this page

Why GetSkinHelp

Fast Appointments

No more waiting months and months.

Video Consultation with doctors

No more taking an afternoon off to speak with a doctor.

Covered by OHIP and private insurers
No out-of-pocket costs for medically required procedures.

Next steps

Scheduling an appointment on GetSkinHelp is as easy as these 4 simple steps.

step 1
Create a new account or Log In on our new GetSkinHelp

Click on ‘SIGN IN’ or ‘REGISTER’ button on top left side of the menu and access to our new GetSkinHelp portal.

step 2

Fill-in your information, medical history, and skin concern

Input your personal data, medical background, and skin concerns to build your GetSkinHelp profile.
step 3

Choose a date for your virtual appointment

Select a suitable time slot from available options.

step 3

Click on the “JOIN CALL” on the date of your appointment.

Access your upcoming appointment on dashboard and click ‘JOIN CALL’ button at the scheduled time.

Common Skin Conditions

Acne

Acne is a skin condition caused by hair follicles getting clogged with oil and dead skin cells.

This clogging leads to the hallmark formations of acne (blackheads, whiteheads, pimples, and nodules).

Hives

Hives are itchy welts on the surface of your skin, typically caused by allergic reaction.

Most hives go away on their own, but can occasionally be chronic in nature and lead to more serious concerns.

Melasma

Melasma is a disorder that results in dark-coloured patches on your skin, generally found on the face.

This is a result of your skin cells over-producing pigments (melanin) in patches.

Ringworm

Ringworm is not actually caused by worms. It is caused by fungus which create lesions that look like worms in the shape of a ring.

They are typically red, itchy, and scaly patches that can also develop into blisters.

Squamous cell carcinoma

Squamous cell carcinoma (SCC) is a type of cancer found in the middle layers of the skin (squamous layers).

This happens when cells begin dividing uncontrollably, creating tumors and has the ability to spread to other organs.

SCC can appear anywhere on the body, but most commonly in sun exposed areas, and can become life-threatening if left untreated. 

Basal Cell Carcinoma

Basal cell carcinoma (BCC) is the most common type of skin cancer and makes up 75% to 80% of all skin cancers.

Basel cells are found in the lower part of the epidermis and constantly divide to form new cells, replacing the old squamous cells that sheds off on the skin surface.

Impetigo

Impetigo is a contagious bacterial infection that can affect anyone, particularly children between the ages of 2-5.

They appear as red sores that can burst and develop into a yellowish crust.

Moles

Moles (melanocytic naevi) are clustered melanocytes (the cells that produce the dark pigment, melanin).

They can be found anywhere on the skin and are typicaly harmless.

However, some can lead to skin cancers. So, make sure to have any suspicious moles checked they cause more troubles then they are worth.

Rosacea

Rosacea is a chronic skin condition that leads to constant flushing and redness in the face.

As the condition progresses, the area affected can slowly spread past the ears and forehead and move towards the upper chest and back.

Ulcers

Skin ulcers are open wounds caused by minor injuries, prolonged pressure, or poor blood circulation.

The skin typically looks red and inflamed at first but as it worsens, the wound can deepen and ooze blood or clear fluids

Vitiligo

Vitiligo is a skin condition characterized by the loss of skin color leading to smooth and white patches of skin.

This is a result of skin cells losing their pigmentation and can affect any area on your body.

Eczema

Eczema (atopic dermatitis) is a chronic skin condition that results in red, itchy, dry skin. It usually starts in childhood but can begin at any age.

It is a lifelong condition that occurs is cycles, with periods where patients will see very few symptoms.

Melanoma

Melanoma is the most dangerous form of skin cancer and occurs when melanocytes (cells that synthesize pigment which determines skin colour) grow out of control and change to abnormal cancerous cells. 

If melanoma is not treated, these cells can spread to other organs.

Psoriasis

Psoriasis is a skin condition characterized by red (or purple), dry, scaly patches of skin that can be found anywhere on the body.

Most people with psoriasis experience it in cycles with long periods of remission which can suddenly flare-up due to triggers.

Skin Cancer

There are several types of skin cancers, most notable being Basal Cell Carcinoma, Squamous Cell Carcinoma, and Melanoma.

Each can be very detritmental to a person’s wellbeing as they can lead to pain, bleeding, scarring, and even death.

Wart

Warts are benign growths caused by the human papillomavirus (HPV).

They are typically harmless and cause the thickening/hardening of the skin, usually on the hands and feet.

Acne

Acne is a skin condition caused by hair follicles getting clogged with oil and dead skin cells.

This clogging leads to the hallmark formations of acne (blackheads, whiteheads, pimples, and nodules).

Hives

Hives are itchy welts on the surface of your skin, typically caused by allergic reaction.

Most hives go away on their own, but can occasionally be chronic in nature and lead to more serious concerns.

Melasma

Melasma is a disorder that results in dark-coloured patches on your skin, generally found on the face.

This is a result of your skin cells over-producing pigments (melanin) in patches.

Ringworm

Ringworm is not actually caused by worms. It is caused by fungus which create lesions that look like worms in the shape of a ring.

They are typically red, itchy, and scaly patches that can also develop into blisters.

Squamous cell carcinoma

Squamous cell carcinoma (SCC) is a type of cancer found in the middle layers of the skin (squamous layers).

This happens when cells begin dividing uncontrollably, creating tumors and has the ability to spread to other organs.

SCC can appear anywhere on the body, but most commonly in sun exposed areas, and can become life-threatening if left untreated. 

Basal cell carcinoma

Basal cell carcinoma (BCC) is the most common type of skin cancer and makes up 75% to 80% of all skin cancers.

Basel cells are found in the lower part of the epidermis and constantly divide to form new cells, replacing the old squamous cells that sheds off on the skin surface.

Impetigo

Impetigo is a contagious bacterial infection that can affect anyone, particularly children between the ages of 2-5.

They appear as red sores that can burst and develop into a yellowish crust.

Moles

Moles (melanocytic naevi) are clustered melanocytes (the cells that produce the dark pigment, melanin).

They can be found anywhere on the skin and are typicaly harmless.

However, some can lead to skin cancers. So, make sure to have any suspicious moles checked they cause more troubles then they are worth.

Rosacea

Rosacea is a chronic skin condition that leads to constant flushing and redness in the face.

As the condition progresses, the area affected can slowly spread past the ears and forehead and move towards the upper chest and back.

Ulcers

Skin ulcers are open wounds caused by minor injuries, prolonged pressure, or poor blood circulation.

The skin typically looks red and inflamed at first but as it worsens, the wound can deepen and ooze blood or clear fluids

Vitiligo

Vitiligo is a skin condition characterized by the loss of skin color leading to smooth and white patches of skin.

This is a result of skin cells losing their pigmentation and can affect any area on your body.

Eczema

Eczema (atopic dermatitis) is a chronic skin condition that results in red, itchy, dry skin. It usually starts in childhood but can begin at any age.

It is a lifelong condition that occurs is cycles, with periods where patients will see very few symptoms.

Melanoma

Melanoma is the most dangerous form of skin cancer and occurs when melanocytes (cells that synthesize pigment which determines skin colour) grow out of control and change to abnormal cancerous cells. 

If melanoma is not treated, these cells can spread to other organs.

Psoriasis

Psoriasis is a skin condition characterized by red (or purple), dry, scaly patches of skin that can be found anywhere on the body.

Most people with psoriasis experience it in cycles with long periods of remission which can suddenly flare-up due to triggers.

Skin Cancer

There are several types of skin cancers, most notable being Basal Cell Carcinoma, Squamous Cell Carcinoma, and Melanoma.

Each can be very detritmental to a person’s wellbeing as they can lead to pain, bleeding, scarring, and even death.

Wart

Warts are benign growths caused by the human papillomavirus (HPV).

They are typically harmless and cause the thickening/hardening of the skin, usually on the hands and feet.

Network of doctors​

karen cross

Dr. Karen Cross

Plastic and Reconstructive Surgeon

dr jerry tan

Dr. Jerry Tan

Dermatologist

dr juthika thakur

Dr. Juthika Thakur

Dermatologist

Image of Dr. Oscak Karbi

Dr. Oscar Karbi

Emergency Doctor with a Special Interest in Dermatology

dr allyson dill

Dr. Allyson Dill

General Practitioner with Special Interest in Dermatology

dr joshua wong

Dr. Joshua Wong

Plastic and Reconstructive Surgeon

dr ron linden

Dr. Ron Linden

Family Physician with Wound Care Specialty

Bio image of Dr. Seema Agarwal

Dr. Seema Agarwal

General Practitioner with Special Interest in Dermatology

dr victor tron

Dr. Victor Tron

Dermatopathologist

Bio image of Dr. Chad Wu

Dr. Chadwick Wu

Plastic and Reconstructive Surgeon

Bio image of Dr. Haemi Lee

Dr. Haemi Lee

Plastic and Reconstructive Surgeon

dr leigh sowerby

Dr. Leigh Sowerby

Otolaryngology - Head and Neck Surgery

jing zhang

Dr. Jing Zhang

Plastic Surgeon

Bio image of Dr. Timothy R. Sproule

Dr. Timothy Sproule

Plastic and Reconstructive Surgeon / Wound Care Specialist

dr ezra kwok

Dr. Ezra Kwok

General Practitioner with Special Interest in Dermatology

GetSkinHelp Logo

Dr. Tim Riegel

Plastic and Reconstructive Surgeon

FAQs

How does a virtual clinic work?

Patients can connect with healthcare professionals from the comfort of their own homes using a computer, tablet, or smartphone. The healthcare provider can conduct assessments, provide advice, and even prescribe medications when necessary.

Think of it as doing a Facetime or Zoom with your doctor, but on a platform that meets government medical standards when it comes to security and privacy.

Is virtual healthcare as effective as in-person visits?

Yes, by American Medical Association (AMA) and the World Health Organization (WHO) it has been proven that for many common conditions, virtual consultations are as effective as in-person visits.

How do I connect with a doctor online?

You’ll need a device with a camera and microphone, along with a stable internet connection.

Can I choose a doctor on my own?

No, we assign doctors based on individual needs to ensure the best care. While you can’t choose a specific doctor, rest assured you’ll be in capable hands.

Do I need a referral?

No. With GetSkinHelp you can connect directly to a licensed doctor who will help with your skin condition.

Is my personal information secure in a virtual clinic?

Yes! Whether it be email, prescriptions, or diagnoses, we hold ourselves to the same government standards as any “brick & mortar” medical clinic and are compliant with all Ontario regulations when it comes to the privacy and security of our patient’s digital information.

Reviews

What patients have to say

I had three spots on my skin I was worried about. I live up north and it would have taken months before I could get into a local Dermatologist. I signed up with getskinhelp.com and someone called me back within 2 days. Doctor suggested biopsy and they called me back with an appointment within in two weeks. I went and all spots were removed immediately and being sent for testing. They were FABULOUS! The entire process was quick and all timelines were met. I am super happy and will most definitely use them again and recommend them.
Suzi Hitchon
Suzi Hitchon
September 27, 2021.
I was concerned about a mole on my shoulder that was changing in shape and painful. I went on Google to try find a dermatologist, expecting that the process to take months especially during COVID. To my surprise I came across Get Skin Help and got a virtual visit with Dr. Hong right away. A couple weeks later the mole has been removed! The process only took a few seconds and the removal itself painless (the only pain was for the shot to numb it). I couldn't be happier with the professionalism and speed of the process from beginning to end. I've already recommended their team to family members with skin concerns and would definitely come back if needed in the future.
Eva Sigurdardottir
Eva Sigurdardottir
September 10, 2021.
I had a suspicious mark on my face that the doctor felt might be cancerous. I live in Barrie and could not get an appointment with a dermatologist in a timely manner. My husband discovered Get Skin Help on line and I decided to try their approach. What a wonderful experience. Although I am not entirely comfortable with computers I found the process easy and flawless. Within two weeks I had a virtual appointment with Dr. Hong and two weeks later had a biopsy and removal of the affected area. Throughout the process the staff was helpful and responded to questions either immediately or by the next day. The quick responses alleviated any concerns.
Janet Taylor
Janet Taylor
August 27, 2021.
This summer of 2021, I noticed some changes in the appearance of my moles! But because of covid it has been extremely difficult to book an in-person doctors appointment. Panicked I searched Google and found at get skin help! I booked a virtual appointment in less then a minute and my appointment was scheduled less than a week after booking! I was able to send photos and ended up needed to visit one of the skin care specialists for a better look. At the appointment the doctor removed the moles of concern and sent them to the lab for biopsy! All the results came back as dysplastic nevus, luckily they were removed before they could turn into something more serious. All this was done in less then a period of four weeks! Felt great taking control of my health without having to wait to see my family doctor first. I'm very much looking forward to the new app they are creating, because I will have to continue to monitor my moles as they change often. I'm very great full and happy with the service I received from just making that decision to get skin help 😉
Michelle Thoms
Michelle Thoms
August 20, 2021.
Very easy and convenient service to use! Dr. Hong is very helpful. Would highly recommend GetSkinHelp!
Christina Staikos
Christina Staikos
July 23, 2021.
Had a consultation with Dr. Hong. The whole experience was great. Very convenient. Easy to book. Highly recommend this platform.
Dolly Shao
Dolly Shao
June 18, 2021.
Online Dermatology appointment was a very convenient & time efficient service - great for our under-serviced area outside of the GTA where there are few/no specialists. And especially helpful during the Pandemic to have opportunity virtually! Dr Hong is very professional & his expertise gave me confidence. Once he determined that I needed an in person procedure it was scheduled quickly. At my small surgery Dr Chang (working with Dr Hong) also was exceptionally kind & caring. Highly recommend
Laura R.S.
Laura R.S.
June 18, 2021.
Had a virtual appointment. The form on the website is very clear and easy to fill out. The GetSkinHelp team arranged for an appointment for me fairly quickly and responded to my questions about the appointment in a timely manner. The virtual appointment with Dr. Hong was on time and addressed my health concerns. Overall it was a great experience!
Adrienne Pang
Adrienne Pang
May 6, 2021.

Ready to try?

If you have any questions or concerns, you can always call us at 1.833.272.7546
or email at info@getskinhelp.com