What is GetSkinHelp?

GetSkinHelp is a virtual health clinic that allows people to connect with physician online much more quickly than traditional ways.

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Why GetSkinHelp

Fast Appointments

No more waiting months and months.

Video Consultation with doctors

No more taking an afternoon off to speak with a doctor.

Covered by OHIP and private insurers
No out-of-pocket costs for medically required procedures.

Next steps

Scheduling an appointment on GetSkinHelp is as easy as these 5 simple steps.

step 1

Use your phone to take three pictures of your skin condition.

Make sure that your images are in focus. You can use your phone’s 3 sec timer to stabilize the picture.
step 2

Complete your medical history and personal details through our web portal.

We will need your personal details, Health Card Number, and your skin concern.
step 3

You will get an email within 1-2 business day asking that you confirm your appointment and a more complete medical history.

Submitting your medical history ahead of time helps the doctor better prepare for your appointment.

step 4

Click on the BANTY link you received at least 5 minutes before your appointment to sign-in.

1) Unlike Zoom (and many other platforms), BANTY is certified by the Ontario government as a secure virtual health platform.

2) Those on mobile will need to download the Banty App prior to their appointment.

step 5

You and your doctor will develop next steps for your skin health plan.

Do not hesitate to tell your friends and family how GetSkinHelp makes it easy to control your skin health.

step 1

Use your phone to take three pictures of your skin condition.

Make sure that your images are in focus. You can use your phone’s 3 sec timer to stabilize the picture.
step 2

Complete your medical history and personal details through our web portal.

We will need your personal details, Health Card Number, and your skin concern.

step 3

You will get an email within 1-2 business day asking that you confirm your appointment and a more complete medical history.

Submitting your medical history ahead of time helps the doctor better prepare for your appointment.

step 4

Click on the BANTY link you received at least 5 minutes before your appointment to sign-in.

1) Unlike Zoom (and many other platforms), BANTY is certified by the Ontario government as a secure virtual health platform.

2) Those on mobile will need to download the Banty App prior to their appointment.

step 5

You and your doctor will develop next steps for your skin health plan.

Do not hesitate to tell your friends and family how GetSkinHelp makes it easy to control your skin health.

Common Skin Conditions

Acne

Acne is a skin condition caused by hair follicles getting clogged with oil and dead skin cells.

This clogging leads to the hallmark formations of acne (blackheads, whiteheads, pimples, and nodules).

Hives

Hives are itchy welts on the surface of your skin, typically caused by allergic reaction.

Most hives go away on their own, but can occasionally be chronic in nature and lead to more serious concerns.

Melasma

Melasma is a disorder that results in dark-coloured patches on your skin, generally found on the face.

This is a result of your skin cells over-producing pigments (melanin) in patches.

Ringworm

Ringworm is not actually caused by worms. It is caused by fungus which create lesions that look like worms in the shape of a ring.

They are typically red, itchy, and scaly patches that can also develop into blisters.

Squamous cell carcinoma

Squamous cell carcinoma (SCC) is a type of cancer found in the middle layers of the skin (squamous layers).

This happens when cells begin dividing uncontrollably, creating tumors and has the ability to spread to other organs.

SCC can appear anywhere on the body, but most commonly in sun exposed areas, and can become life-threatening if left untreated. 

Basal Cell Carcinoma

Basal cell carcinoma (BCC) is the most common type of skin cancer and makes up 75% to 80% of all skin cancers.

Basel cells are found in the lower part of the epidermis and constantly divide to form new cells, replacing the old squamous cells that sheds off on the skin surface.

Impetigo

Impetigo is a contagious bacterial infection that can affect anyone, particularly children between the ages of 2-5.

They appear as red sores that can burst and develop into a yellowish crust.

Moles

Moles (melanocytic naevi) are clustered melanocytes (the cells that produce the dark pigment, melanin).

They can be found anywhere on the skin and are typicaly harmless.

However, some can lead to skin cancers. So, make sure to have any suspicious moles checked they cause more troubles then they are worth.

Rosacea

Rosacea is a chronic skin condition that leads to constant flushing and redness in the face.

As the condition progresses, the area affected can slowly spread past the ears and forehead and move towards the upper chest and back.

Ulcers

Skin ulcers are open wounds caused by minor injuries, prolonged pressure, or poor blood circulation.

The skin typically looks red and inflamed at first but as it worsens, the wound can deepen and ooze blood or clear fluids

Vitiligo

Vitiligo is a skin condition characterized by the loss of skin color leading to smooth and white patches of skin.

This is a result of skin cells losing their pigmentation and can affect any area on your body.

Eczema

Eczema (atopic dermatitis) is a chronic skin condition that results in red, itchy, dry skin. It usually starts in childhood but can begin at any age.

It is a lifelong condition that occurs is cycles, with periods where patients will see very few symptoms.

Melanoma

Melanoma is the most dangerous form of skin cancer and occurs when melanocytes (cells that synthesize pigment which determines skin colour) grow out of control and change to abnormal cancerous cells. 

If melanoma is not treated, these cells can spread to other organs.

Psoriasis

Psoriasis is a skin condition characterized by red (or purple), dry, scaly patches of skin that can be found anywhere on the body.

Most people with psoriasis experience it in cycles with long periods of remission which can suddenly flare-up due to triggers.

Skin Cancer

There are several types of skin cancers, most notable being Basal Cell Carcinoma, Squamous Cell Carcinoma, and Melanoma.

Each can be very detritmental to a person’s wellbeing as they can lead to pain, bleeding, scarring, and even death.

Wart

Warts are benign growths caused by the human papillomavirus (HPV).

They are typically harmless and cause the thickening/hardening of the skin, usually on the hands and feet.

Acne

Acne is a skin condition caused by hair follicles getting clogged with oil and dead skin cells.

This clogging leads to the hallmark formations of acne (blackheads, whiteheads, pimples, and nodules).

Hives

Hives are itchy welts on the surface of your skin, typically caused by allergic reaction.

Most hives go away on their own, but can occasionally be chronic in nature and lead to more serious concerns.

Melasma

Melasma is a disorder that results in dark-coloured patches on your skin, generally found on the face.

This is a result of your skin cells over-producing pigments (melanin) in patches.

Ringworm

Ringworm is not actually caused by worms. It is caused by fungus which create lesions that look like worms in the shape of a ring.

They are typically red, itchy, and scaly patches that can also develop into blisters.

Squamous cell carcinoma

Squamous cell carcinoma (SCC) is a type of cancer found in the middle layers of the skin (squamous layers).

This happens when cells begin dividing uncontrollably, creating tumors and has the ability to spread to other organs.

SCC can appear anywhere on the body, but most commonly in sun exposed areas, and can become life-threatening if left untreated. 

Basal cell carcinoma

Basal cell carcinoma (BCC) is the most common type of skin cancer and makes up 75% to 80% of all skin cancers.

Basel cells are found in the lower part of the epidermis and constantly divide to form new cells, replacing the old squamous cells that sheds off on the skin surface.

Impetigo

Impetigo is a contagious bacterial infection that can affect anyone, particularly children between the ages of 2-5.

They appear as red sores that can burst and develop into a yellowish crust.

Moles

Moles (melanocytic naevi) are clustered melanocytes (the cells that produce the dark pigment, melanin).

They can be found anywhere on the skin and are typicaly harmless.

However, some can lead to skin cancers. So, make sure to have any suspicious moles checked they cause more troubles then they are worth.

Rosacea

Rosacea is a chronic skin condition that leads to constant flushing and redness in the face.

As the condition progresses, the area affected can slowly spread past the ears and forehead and move towards the upper chest and back.

Ulcers

Skin ulcers are open wounds caused by minor injuries, prolonged pressure, or poor blood circulation.

The skin typically looks red and inflamed at first but as it worsens, the wound can deepen and ooze blood or clear fluids

Vitiligo

Vitiligo is a skin condition characterized by the loss of skin color leading to smooth and white patches of skin.

This is a result of skin cells losing their pigmentation and can affect any area on your body.

Eczema

Eczema (atopic dermatitis) is a chronic skin condition that results in red, itchy, dry skin. It usually starts in childhood but can begin at any age.

It is a lifelong condition that occurs is cycles, with periods where patients will see very few symptoms.

Melanoma

Melanoma is the most dangerous form of skin cancer and occurs when melanocytes (cells that synthesize pigment which determines skin colour) grow out of control and change to abnormal cancerous cells. 

If melanoma is not treated, these cells can spread to other organs.

Psoriasis

Psoriasis is a skin condition characterized by red (or purple), dry, scaly patches of skin that can be found anywhere on the body.

Most people with psoriasis experience it in cycles with long periods of remission which can suddenly flare-up due to triggers.

Skin Cancer

There are several types of skin cancers, most notable being Basal Cell Carcinoma, Squamous Cell Carcinoma, and Melanoma.

Each can be very detritmental to a person’s wellbeing as they can lead to pain, bleeding, scarring, and even death.

Wart

Warts are benign growths caused by the human papillomavirus (HPV).

They are typically harmless and cause the thickening/hardening of the skin, usually on the hands and feet.

Network of doctors​

karen cross

Dr. Karen Cross

Plastic and Reconstructive Surgeon

dr jerry tan

Dr. Jerry Tan

Dermatologist

dr juthika thakur

Dr. Juthika Thakur

Dermatologist

Image of Dr. Oscak Karbi

Dr. Oscar Karbi

Emergency Doctor with a Special Interest in Dermatology

dr allyson dill

Dr. Allyson Dill

General Practitioner with Special Interest in Dermatology

dr joshua wong

Dr. Joshua Wong

Plastic and Reconstructive Surgeon

dr ron linden

Dr. Ron Linden

Family Physician with Wound Care Specialty

Bio image of Dr. Seema Agarwal

Dr. Seema Agarwal

General Practitioner with Special Interest in Dermatology

dr victor tron

Dr. Victor Tron

Dermatopathologist

Bio image of Dr. Chad Wu

Dr. Chadwick Wu

Plastic and Reconstructive Surgeon

Bio image of Dr. Haemi Lee

Dr. Haemi Lee

Plastic and Reconstructive Surgeon

dr leigh sowerby

Dr. Leigh Sowerby

Otolaryngology - Head and Neck Surgery

jing zhang

Dr. Jing Zhang

Plastic Surgeon

Bio image of Dr. Timothy R. Sproule

Dr. Timothy Sproule

Plastic and Reconstructive Surgeon / Wound Care Specialist

dr ezra kwok

Dr. Ezra Kwok

General Practitioner with Special Interest in Dermatology

GetSkinHelp Logo

Dr. Tim Riegel

Plastic and Reconstructive Surgeon

FAQs

How does a virtual clinic work?

Patients can connect with healthcare professionals from the comfort of their own homes using a computer, tablet, or smartphone. The healthcare provider can conduct assessments, provide advice, and even prescribe medications when necessary.

Think of it as doing a Facetime or Zoom with your doctor, but on a platform that meets government medical standards when it comes to security and privacy.

Is virtual healthcare as effective as in-person visits?

Yes, by American Medical Association (AMA) and the World Health Organization (WHO) it has been proven that for many common conditions, virtual consultations are as effective as in-person visits.

How do I connect with a doctor online?

You’ll need a device with a camera and microphone, along with a stable internet connection.

Can I choose a doctor on my own?

No, we assign doctors based on individual needs to ensure the best care. While you can’t choose a specific doctor, rest assured you’ll be in capable hands.

Do I need a referral?

No. With GetSkinHelp you can connect directly to a licensed doctor who will help with your skin condition.

Is my personal information secure in a virtual clinic?

Yes! Whether it be email, prescriptions, or diagnoses, we hold ourselves to the same government standards as any “brick & mortar” medical clinic and are compliant with all Ontario regulations when it comes to the privacy and security of our patient’s digital information.

Reviews

What patients have to say

Ready to try?

If you have any questions or concerns, you can always call us at 1.833.272.7546
or email at info@getskinhelp.com