What is GetSkinHelp?

GetSkinHelp is a virtual health clinic that allows people to connect with physician online much more quickly than traditional ways.

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Why GetSkinHelp

Fast appointments
No more waiting months and months.
Video consultations with doctors
No more taking an afternoon off to speak with a doctor.

Covered by OHIP and private insurers

No out-of-pocket costs for medically required procedures.

Next steps

Scheduling an appointment on GetSkinHelp is as easy as these 5 simple steps.


Use your phone to take three pictures of your skin condition.

Make sure that your images are in focus. You can use your phone’s 3 sec timer to stabilize the picture.


Use our private and secure GetSkinHelp registration form.

We will need your personal details, Health Card Number, and your skin concern.


You will get an email within 1-2 business day asking that you confirm your appointment and a more complete medical history.

Submitting your medical history ahead of time helps the doctor better prepare for your appointment.


Click on the BANTY link you received at least 5 minutes before your appointment to sign-in

1) Unlike Zoom (and many other platforms), BANTY is certified by the Ontario government as a secure virtual health platform.

2) Those on mobile will need to download the Banty App prior to their appointment.


You and your doctor will develop next steps for your skin health plan

Do not hesitate to tell your friends and family how GetSkinHelp makes it easy to control your skin health.

Network of doctors​

Dr. Karen Cross

Plastic and Reconstructive Surgeon

Dr. Jerry Tan


Dr. Juthika Thakur


Dr. Oscar Karbi

Emergency Doctor with a Special Interest in Dermatology

Dr. Allyson Dill

General Practitioner with Special Interest in Dermatology

Dr. Joshua Wong

Plastic and Reconstructive Surgeon

Dr. Ron Linden

Family Physician with Wound Care Specialty

Dr. Seema Agarwal

General Practitioner with Special Interest in Dermatology

Dr. Victor Tron


Dr. Chadwick Wu

Plastic and Reconstructive Surgeon

Dr. Haemi Lee

Plastic and Reconstructive Surgeon

Dr. Leigh Sowerby

Otolaryngology - Head and Neck Surgery

Dr. Jing Zhang

Plastic Surgeon

Dr. Timothy Sproule

Plastic and Reconstructive Surgeon / Wound Care Specialist

Dr. Ezra Kwok

General Practitioner with Special Interest in Dermatology

Dr. Tim Riegel

Plastic and Reconstructive Surgeon


How does a virtual clinic work?

Patients can connect with healthcare professionals from the comfort of their own homes using a computer, tablet, or smartphone. The healthcare provider can conduct assessments, provide advice, and even prescribe medications when necessary.

Think of it as doing a Facetime or Zoom with your doctor, but on a platform that meets government medical standards when it comes to security and privacy.

Is virtual healthcare as effective as in-person visits?

Yes, by American Medical Association (AMA) and the World Health Organization (WHO) it has been proven that for many common conditions, virtual consultations are as effective as in-person visits.

How do I connect with a doctor online?

You’ll need a device with a camera and microphone, along with a stable internet connection.

Can I choose a doctor on my own?

No, we assign doctors based on individual needs to ensure the best care. While you can’t choose a specific doctor, rest assured you’ll be in capable hands.

Do I need a referral?

No. With GetSkinHelp you can connect directly to a licensed doctor who will help with your skin condition.

Is my personal information secure in a virtual clinic?

Yes! Whether it be email, prescriptions, or diagnoses, we hold ourselves to the same government standards as any “brick & mortar” medical clinic and are compliant with all Ontario regulations when it comes to the privacy and security of our patient’s digital information.


What patients have to say

I had three spots on my skin I was worried about. I live up north and it would have taken months before I could get into a local Dermatologist. I signed up with getskinhelp.com and someone called me back within 2 days. Doctor suggested biopsy and they called me back with an appointment within in two weeks. I went and all spots were removed immediately and being sent for testing. They were FABULOUS! The entire process was quick and all timelines were met. I am super happy and will most definitely use them again and recommend them.
Suzi Hitchon
Suzi Hitchon
September 27, 2021.
I was concerned about a mole on my shoulder that was changing in shape and painful. I went on Google to try find a dermatologist, expecting that the process to take months especially during COVID. To my surprise I came across Get Skin Help and got a virtual visit with Dr. Hong right away. A couple weeks later the mole has been removed! The process only took a few seconds and the removal itself painless (the only pain was for the shot to numb it). I couldn't be happier with the professionalism and speed of the process from beginning to end. I've already recommended their team to family members with skin concerns and would definitely come back if needed in the future.
Eva Sigurdardottir
Eva Sigurdardottir
September 10, 2021.
I had a suspicious mark on my face that the doctor felt might be cancerous. I live in Barrie and could not get an appointment with a dermatologist in a timely manner. My husband discovered Get Skin Help on line and I decided to try their approach. What a wonderful experience. Although I am not entirely comfortable with computers I found the process easy and flawless. Within two weeks I had a virtual appointment with Dr. Hong and two weeks later had a biopsy and removal of the affected area. Throughout the process the staff was helpful and responded to questions either immediately or by the next day. The quick responses alleviated any concerns.
Janet Taylor
Janet Taylor
August 27, 2021.
This summer of 2021, I noticed some changes in the appearance of my moles! But because of covid it has been extremely difficult to book an in-person doctors appointment. Panicked I searched Google and found at get skin help! I booked a virtual appointment in less then a minute and my appointment was scheduled less than a week after booking! I was able to send photos and ended up needed to visit one of the skin care specialists for a better look. At the appointment the doctor removed the moles of concern and sent them to the lab for biopsy! All the results came back as dysplastic nevus, luckily they were removed before they could turn into something more serious. All this was done in less then a period of four weeks! Felt great taking control of my health without having to wait to see my family doctor first. I'm very much looking forward to the new app they are creating, because I will have to continue to monitor my moles as they change often. I'm very great full and happy with the service I received from just making that decision to get skin help 😉
Michelle Thoms
Michelle Thoms
August 20, 2021.
Very easy and convenient service to use! Dr. Hong is very helpful. Would highly recommend GetSkinHelp!
Christina Staikos
Christina Staikos
July 23, 2021.
Had a consultation with Dr. Hong. The whole experience was great. Very convenient. Easy to book. Highly recommend this platform.
Dolly Shao
Dolly Shao
June 18, 2021.
Online Dermatology appointment was a very convenient & time efficient service - great for our under-serviced area outside of the GTA where there are few/no specialists. And especially helpful during the Pandemic to have opportunity virtually! Dr Hong is very professional & his expertise gave me confidence. Once he determined that I needed an in person procedure it was scheduled quickly. At my small surgery Dr Chang (working with Dr Hong) also was exceptionally kind & caring. Highly recommend
Laura R.S.
Laura R.S.
June 18, 2021.
Had a virtual appointment. The form on the website is very clear and easy to fill out. The GetSkinHelp team arranged for an appointment for me fairly quickly and responded to my questions about the appointment in a timely manner. The virtual appointment with Dr. Hong was on time and addressed my health concerns. Overall it was a great experience!
Adrienne Pang
Adrienne Pang
May 6, 2021.

Ready to try?

If you have any questions or concerns, you can always call us at 1.833.272.7546
or email at info@getskinhelp.com